At Just Things LLC, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund and return policy below.
1. Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, in original packaging, and in the same condition as received.
- Proof of purchase (receipt or order confirmation) is required.
2. Non-Returnable Items
- Gift cards
- Personalized or custom-made items
- Clearance or final sale items
- Opened or used hygiene-related products
3. Return Process
- Contact us at support@justthingsstorellc.com with your order details.
- We will provide return instructions and a return shipping address.
- Ship the item back to us. Customers are responsible for return shipping costs unless the return is due to an error on our part.
4. Refund Policy
- Once your return is received and inspected, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable, unless the return is due to our error.
5. Exchanges
- If you received a defective or damaged item, contact us within 7 days of receiving your order, and we will replace it at no additional cost.
6. Late or Missing Refunds
- If you haven’t received a refund yet, please check with your bank or payment provider.
- If there are issues, contact us at support@justthingsstorellc.com for assistance.
7. Contact Information
For any return or refund inquiries, reach out to us at:
📍 Just Things LLC
10250 Lands End Dr Apt 412, Houston, TX 77099
📧 Email: support@justthingsstorellc.com
📞 Phone: +1 305 742 7477
🌐 Website: justthingsstorellc.com